main funtions are ready

issue: ServiceRequest creates when QR code scanned

smartsoltech/comunication/models.py

@@ -0,0 +1,50 @@
+# communication/models.py
+from django.db import models
+from django.contrib.auth.models import User
+from web.models import Client
+    
+class EmailSettings(models.Model):
+    smtp_server = models.CharField(max_length=255)
+    smtp_port = models.PositiveIntegerField()
+    sender_email = models.EmailField()
+    password = models.CharField(max_length=255)
+    use_tls = models.BooleanField(default=True)
+    use_ssl = models.BooleanField(default=False)
+    display_name = models.CharField(max_length=255, null=True, blank=True)
+
+    def __str__(self):
+        return f"SMTP: {self.smtp_server}, Email: {self.sender_email}"
+    class Meta:
+        verbose_name = 'Параметры E-mail'
+        verbose_name_plural = 'Параметры E-mail'
+        ordering = ['-display_name']
+        
+class TelegramSettings(models.Model):
+    bot_name = models.CharField(max_length=100)
+    bot_token = models.CharField(max_length=255)
+    webhook_url = models.URLField(null=True, blank=True)
+    use_polling = models.BooleanField(default=True)
+
+    def __str__(self):
+        return f"Telegram Bot: {self.bot_name}"
+    class Meta:
+        verbose_name = 'Параметры Telegram бота'
+        verbose_name_plural = 'Параметры Telegram ботов'
+        ordering = ['-bot_name']
+class UserCommunication(models.Model):
+    client = models.ForeignKey(
+        'web.Client', on_delete=models.CASCADE, related_name='communications', verbose_name='Клиент', null=True, blank=True
+    )
+    email = models.EmailField(verbose_name='Электронная почта')
+    phone = models.CharField(max_length=15, blank=True, verbose_name='Телефон')
+    chat_id = models.CharField(max_length=50, blank=True, verbose_name='Telegram Chat ID')
+
+    class Meta:
+        verbose_name = 'Связь с клиентом'
+        verbose_name_plural = 'Связи с клиентами'
+        ordering = ['-id']
+
+    def __str__(self):
+        if self.client:
+            return f"Связь с клиентом: {self.client.first_name} {self.client.last_name} ({self.email})"
+        return f"Связь без клиента ({self.email})"